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SEND and Inclusion Support Line

There's lots of information available on both the Norfolk Schools website Special Educational Needs and Disabilities (SEND) - Norfolk Schools and Learning Providers - Norfolk County Council and the Local Offer. 

However, if you can't find the information you need to support children and young people with SEND, or those at risk of exclusion, you can now call the Norfolk County Council SEND and Inclusion Support Line on 0333 313 7165 and speak to a professional for advice and information.   

The phone line is available on weekdays from 9am until 5pm. The team can give advice on specific children or groups of children and young people with SEND. They can also provide support to help prevent exclusions.  

We know that parents can sometimes find it difficult to find the information they need, being able to talk to someone to navigate the support on offer will help ensure that the right support is available at the right time, first time.    

SENDIASS, which is an impartial service supporting families, will continue with its existing number, 01603 704 070.